Our clinic first opened its doors to the community in October of 2006. Since then, it has grown tremendously, and throughout the years, we have made some changes and offered new services to meet the needs of our families. We first started with paper charting and written paper prescriptions. In 2009, we started e-prescribing, cutting down wait times at the pharmacy for our families. In 2011, we fully joined the electronic health age. In 2014, we renovated our office. In 2017, we moved our practice site to a larger building suite.
1-2-3 Pediatrics is located in the McCarty Center in the city of Aurora, bordering neighboring cities of Naperville, Plainfield, Oswego, and Montgomery. We offer comprehensive infant, childhood, and adolescent care. We also perform school and sports physicals, as well as immunizations.
Our philosophy is not to rush through our patients’ visits. That is why we schedule 15-minute sick appointments (often longer for more complicated cases) and 30-minute well checks/ physicals. This way we can properly give enough time to address our families’ concerns. Also we only offer appointments by scheduling ahead of time, which ensures proper work flow in our schedule, preventing backlogging with walk-ins and cutting down on wait times.
New patients are always welcomed.
The ABC of 1-2-3 (Our Mission Statement)
1-2-3 Pediatrics, your community pediatric clinic, offers comprehensive medical services from newborns up to 18 years old, and we believe in the ABC’s of medical care:
Approachable and attentive: our friendly and courteous staff will take the time to listen and address your children’s medical concerns in an attentive and personalized manner.
Best of care because: we will only practice up-to-date medicine so your precious little ones get the highest quality medical care that they deserve. Every year, we invest in our staff to attend educational seminars. Continuous education enables us to provide the most current and effective treatment plans to address your children’s medical needs.
Compassionate and caring: we love what we do, and we care about our patients. We work with families as a team to provide personalized, top quality, compassionate pediatric care.
For after-hour urgent questions, our families can contact Dr. Lue by calling the main line at 630-978-7337 (PEDS). After clinic hours, the phones are automatically transferred to Dr. Lue’s cell phone. Also, the voicemail message has Dr. Lue’s pager number. When paging, after hearing a series of beeps, please dial your call back number and hit the “#” sign before hanging up.